Dear Valued Patients,

We would like to inform you that, effective May 1, 2025, IntraCare Health Center — Lillo Family Medicine no longer accepts some insurance plans in the Banner Health network.

Patients currently enrolled in Medicare Advantage plans or Commercial plans in the Banner Health insurance network are kindly encouraged to speak with their insurance provider to confirm their particular plan is accepted by ICHC — Lillo Family Medicine.

In the event your particular plan is not accepted, please speak with our clinic staff or contact us on 480-945-3873 to request a copy of your medical records. Should you prefer, we can transfer your medical records directly to your new provider.

You also have the option to continue receiving care from Dr. Joseph Lillo and Hanne Matero as a self-pay patient until you’re able to switch to an insurance plan accepted by ICHC — Lillo Family Medicine.

If you have any questions or concerns during this time, please do not hesitate to reach out to us on 480-945-3873. Our team at ICHC — Lillo Family Medicine is here to support you.

Thank you for your continued trust in ICHC — Lillo Family Medicine. We remain dedicated to your health and well-being and look forward to serving you for many years to come.

Note: ICHC — Lillo Family Medicine continues to accept the following insurance plans:

  • Original Medicare
  • Aetna (Commercial and Medicare Advantage)
  • Alignment Health Plan (Medicare Advantage)
  • Arizona Blue Cross Blue Shield (Commercial and Medicare Advantage)
  • Cigna HealthCare (Commercial and Medicare Advantage)
  • Humana (Medicare Advantage)
  • Eternal Health
  • Intel Connected Care (Employer plan)
  • UnitedHealthcare (Commercial, Medicare Advantage through OptumCare, and Exchange plans)
  • Antidote Health
  • SCAN Health Plan (Medicare Advantage)

Sincerely,

IntraCare Health Center — Lillo Family Medicine

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