Date: 4th March 2025
Patients at IntraCare Health Centers may have received a letter from UnitedHealthcare stating that your Primary Care Provider is no longer part of the OptumCare network. The letter also states that, as a result, if you are a Medicare Advantage (MA) beneficiary under the OptumCare network, your plan will not cover the associated costs, and you may be liable for any charges incurred.
Please be assured that this information is inaccurate and was caused by a technical error during a routine provider update by UnitedHealthcare.
We would like to confirm that your IntraCare Primary Care Provider remains in-network and will continue to provide care to their patients as usual.
We understand the confusion and concern this may have caused, and are taking immediate steps to ensure all affected patients receive accurate information as soon as possible.
Thank you for your patience as we resolve this issue.
IntraCare Health Center